READ WHAT OUR CUSTOMERS HAVE TO SAY...
★★★★★
Sending a shout out to Steve, my A/C service technician today. He was early, professional, very friendly and diagnosed the problem in a few short minutes. I couldn't be more pleased! AND... I live in Galena, so I was able to support local. 5 stars!
~Tim E.
★★★★★
Wise has been excellent. I love to support local companies, and this one is terrific. All the techs that have been to our home have been courteous and professional, explained the issues to us and how they were going to remedy it. Susan who does their scheduling is always pleasant and helpful. Renovating a home we've dealt with a lot of different companies and contractors, and I wish they were all run with the integrity that Wise is
~B M
★★★★★
Wise Heating and Cooling LLC really helped our family. We realized at 4:30 on a Friday that our furnace was not working and it was supposed to be 17 degrees that night. Knowing how hard it would be to find someone on a Friday after hours without being charged $300/hr would be impossible, I called Wise from a recommendation by my sister in law and they actually called me even though it was after hours on a Friday and Steve was AWESOME! He was in our area and at our home within 15 minutes. The fix was super quick and Steve also double checked that the furnace was in otherwise good working order. And, the after hours cost was SUPER affordable. Please call Wise!
~V. Braun
★★★★★
Very good customer service. The technician was knowledgeable and easy to work with.
~R. Cosby
★★★★★
Very knowledgeable and easy to work with. Thank you!
~Ashley
★★★★★
Did a great job same day service found the problem got parts and repaired the unit the same day very happy with work. They also followed up to make sure everything was in working order. Very professional
~J. Wood
★★★★★
Wise was extremely professional in all aspects of the job. They provided a fair quote and promptly performed the installation on the agreed upon date. They answered all questions and returned the following day when the blower needed a minor adjustment. We could not be happier with their work.
~M. Bohus
★★★★★
Working with Wise Heating was very easy and friendly. My call was for no heat and they were able to get a service rep out quickly the same day. The rep was professional and efficient- diagnosing the problem quickly and returning with the correct part within an hour. Everything was explained clearly and the up front quote is what I paid. My heat was fixed that afternoon along with several other routine maintenance inspections. This is my second service call with this company and I highly recommend them.
~T. Fuller
★★★★★
We always have a good experience with this company. Very professional and courteous staff.
~H. Gregg
★★★★★
Was referred to this company by a co-worker who informed me that this company does great work and he was correct! They were professional, and were able to come out in a couple of days to diagnose my AC issue. They came in a week later on time with a NEW AC unit and had in up in running in a few hours. Extremely happy with my service and that I have Cool air lol(Don’t take it for granted) would recommend it to all my friends and family .
~S. Lincifort
★★★★★
Our A/C was not cooling our house, which is only 5 years old. Could not get an appt for more than 2 weeks at our previous a/c company. Called Wise and was offered next day appt. Jesse came out and immediately figured out the problem and fixed it within minutes. Very reasonable price for labor and part. Staff were so nice and helpful. I would highly recommend them to anyone and plan to use them for any future needs.
~V. George
★★★★★
We just had a new furnace and air conditioner installed at our house. From the initial meeting with Adam, we thought that we were in good hands. Alex and Phil, our installation crew, did a wonderful job in every aspect of the installation. I highly recommend them for any of your heating and cooling needs. We will continue to use them in the future.
~S. Herman
★★★★★
Thank you Sarah and Steves Bartlett At wise heating and cooling! Two very nice people who worked fast getting our furnace back up and running. House Temperature dropped to 60 degrees , Sarah got a Technician to us the next day. Thank you!!!!
~D. Peterson
★★★★★
We were very satisfied with the professionalism demonstrated during the entire process of replacing our AC unit. Price was very fair..We had contacted 2 other companies and they saved us over S 1,500 dollars..They also arrived on time and completed the job in the time frame promised...
~Ms. Gudiva
★★★★★
We have used WISE since we moved to New Albany. They have been very honest about any repairs that we have needed, prompt on the service calls, and have given reminder calls about maintenance needed for the spring/ fall seasons. We will continue to use WISE for our heating and cooling services.
~Jennifer C.
★★★★★
Very happy with Wise heating and cooling. We have a service agreement with them and after researching I found them to be the best price at $189 year for two checkups. One in the fall for the furnace and one in the spring for cooling. Everyone I talked to when choosing this company and having had two checkups so far have been very nice and informative. Tech Steve B. has been our service tech for the two visits and he has been cordial, knowledgeable, and helpful. I will try and request Steve for all of the checkups if possible. Thanks to Steve and the others at Wise!
~N. King
★★★★★
I was referred to Wise by a friend in the business. We appreciated their ability to quickly replace our failing furnace. It's really great to be warm. They were prompt, neat and professional. I would highly recommend them!!!
~M-J Griffin
★★★★★
I scheduled a furnace clean and check with Wise after purchasing a home in Galena. Their service was professional and friendly, on time, and thorough. Much appreciated!!
~J. Wheeler-Nieves
★★★★★
We use their seasonal checkups for both furnace and air conditioning, and we've always been very pleased. They also replaced both units last year and gave us excellent service. The installers ran into an especially difficult problem due to the configuration of the thermostat wiring in our walls. They persisted until they accomplished the task. All of the people, both in the office and in the field, are personable and efficient. Things we especially appreciate are that they take good care of our property and are willing to take all the time necessary to answer questions.
~Marty P.
★★★★★
I recommend Wise Heating & Cooling for any furnace or air conditioning repair. I had a 5 star experience with Wise H&C on my A C.3 other contractors told me my unit could not be repaired that it would have to be replaced. Wise H & C repaired my unit for far less than a new unit would cost. Tech Steve is one of best & honest in His profession.
~J. Wise
★★★★★
Our AC unit went out and needed replaced. Wise Heating and Cooling came to our house and assessed our needs and prepared a quote. They installed the new unit when they said they would and were professional through out the process. I will use them in the future and would recommend them to our friends.
~J. McGarvey
★★★★★
They responded quickly to my email request. Service worker communicated ahead of schedule to let me know when he would be at my home. He was very thorough with his explanation of what the problem was for my AC unit. I Felt like I got my moneys worth from this company. Thank you for fixing my AC.
~C. Zajd
★★★★★
I had my furnace and a/c replaced by Wise on 7/18/19. Jessie, Alex and Phil were the installers and did a great job. They were personable and professional, explaining what they were doing as the day went on. They also answered all my questions to my satisfaction. I received three quotes and Adam with Wise spent a great deal of time going over products and pricing with me. Their pricing was fair and I had the most confidence in this company. Very satisfied.
~Rebecca K.
★★★★★
Adam was fantastic understanding my needs and helped find the right solution. The installation team operated efficiently and did a great job. They were extremely friendly and easy to work with. WILL recommend to friends.
~A. Lybarger
★★★★★
Had issues with my AC unit, called Wise ( Great office response) due to the good online reviews, they were able to come out the next day(July 2). Steve came out and explained all details, fixed unit and and we had cold air. I noticed the out side unit was not working, no cold air blowing, this was July 5th, (hottest day of year) I called Wise and they were able to to come out on Saturday July 6th (Holiday Weekend) Steve fully explained the issue, fixed it, plenty of cold air now. I believe Wise is very honest, knowledgeable, and a great value.
~T. Albany
★★★★★
Very responsive. Came out next day (Saturday) no extra charge. Found problem in minutes (bad capacitor). This was during our 90+ degree days in early July. Tech didn't have the exact cap on the truck but provided one close enough in value to get my system running. Came back 2 days later and installed correct cap in system... I didn't even need to be there for that. Cost of service was reasonable. Tech was clean, friendly, efficient and honest. People on the phone are extremely friendly and helpful as well. I had used them in the past and will continue to do so if necessary.
~G. McKeon
★★★★★
Recently I had issues with my thermostat. Steve from Wise Heating and Cooling came out the next day. Not only did he determine the issue, he also found some other issues and corrected them as well.
~Ann D.
★★★★★
The service technician was very courteous and efficient in solving my AC compressor issue restoring the unit to working condition. I was very satisfied with both the timeliness and efficiency.
~E. Wandtke
★★★★★
Steve was very courteous and friendly. Worked quickly and efficiently while walking me through what he was doing and tips on how to keep our A/C unit clean. Very happy first time customer.
~K. Paxman
★★★★★
Jesse with Wise Heating and Cooling did a great job repairing our A/C unit. My AC stopped working in the middle of summer and they were able to get out and fix it the same day. I have an A/C unit in the attic and I know it’s super hot up there however he efficiently diagnosed the problem and installed the necessary part to fix it. So happy to have a cool house again! I also definitely recommend their maintenance plan!
~Tricia B.
★★★★★
The woman who schedules the service calls is very sweet and helpful. They got me in quick and fixed my problem. They were professional, and the service tech put up with my very curious dog always getting in his way. I would definitely recommend Wise and will use them in the future.
~D. Franceschelli